GOTO 2019 • Thinking Fast and Slow • Linda Rising


System 1

21:30 - The worst cognitive biases (in Linda's opinion):

The result: severe limitations on thought

System 2 - 26:22

28:50 - How we learn

31:40 - Models != reality

32:12 - The Elephant Metaphor

"Your mind is like an elephant with a rider" - Jonathan Haidt & Heath Brothers.

Who's in charge?

It's the elephant. The elephant goes where it wants to go. So if you, the rider/rational mind wants to choose the path, talk to the elephant.

Make it easy to the elephant to do what you want it to do.

When communicating with someone who disagrees with you: talk to the elephant!

To influence people: make the path (the environment, the context) as easy as possible. Make your choice the default. In Fearless Change, this is the pattern "Easier Path".

System 2 takes energy. Don't wast limited conscious effort.

Limitations of System 2

Systems 1 and 2 working together

System is a limited resource, don't waste it.

Make life simpler

You'll see I wear only gray or blue suits, [Obama] said. I'm trying to pare down decisions. I don't want to make decisions about what I'm eating or wearing. Because I have too many other decisions to make.

My problem-solving approach

  1. Define problem. Say it out loud, write it down.
  2. Enough data?
  3. Invest minimal amount of time solving it (possibly adjust answers to 1 & 2) - no more than 10 min.
  4. If solution is not forthcoming, leave it (one or more of the following) - incubation:
    • work on another task
    • stand up/sit down, stretch
    • bio break
    • longer break, e.g. exercise, meal, errand, sleep
  5. If no insight, repeat steps.
  6. System 1 is not always "right". System 2 makes final decision.

You may have more knowledge, data, information than you realize. It's better to go ahead with what you have than to wait for a complete understanding, which may never come and might not be necessary.

Remember: System 1 is already working on it.

"I insist on a lot of time being spent, almost every day, to just sit and think. That is very uncommon in American business. I read and think. So I do more reading and thinking, and make less impulsive decisions than most people in business." - Warren Buffett.

Better Meetings

Continuous experiments

Ask System 1 questions and wait for an answer, e.g. "How can I find more time for practicing?"

The answer, when it comes, may not be definitive, but can suggest a small experiment that likely leads to more questions and more experiments.

This process never ends.